At Astra we provide various types of support services to suit our customer needs. We recognise the fact that not every customer has same requirements, hence we try to be flexible and design kind of services which fits our customers needs. Depending up on the need we recommend either an on-site support or an off-site support model to give the value for money with out sacrificing the quality.
Who makes use of Astras Global Support Services :
Organizations who are planning to implement SAP and in particular
Business Process Automation - Workflow
Mobile applications - Always and occationally connected applications Integrating systems and applications - EAI tools such as XI
Organizations who are already in the process of implementing SAP and need specific help with
the following services
Organizations who have implemented the SAP and looking for support service
Organizations who need fine tuning the applications to get the desired ROI
Organizations who need help in auditing the systems and processes
Organizations who wish and able to outsource part or all of the development operations
Organizations who seek training services, end user training, super user training and project team
training - technical and functional
Who makes use of Astras Global Support Services :
Qualified consultants will be on job on timely manner
Robust and reliable support for your system and people
Flexible pricing models
Pay as you use the service SLA based pricing Fixed price or Fixed term contract
Effective use of knowledge pool with in AGSS teams
Organizations who are planning to implement SAP and in particular
Business Process Automation - Workflow